Luggage

Transfero offers sufficient luggage space and, in order to have a carefree journey, please read the following details:

Travel vouchers generally include free transportation for:

• hand luggage: Small luggage (up to 5 kg) is allowed on the bus as hand luggage. Hand luggage must be stored in the specially designed spaces (not under the seats or in the space between the seats).
• hold luggage: Must not exceed 25 kg. Luggage that exceed the maximum weight is subject to a fee, in accordance with the Luggage Fee Rules, and is limited by the available space (not guaranteed).

Luggage will be stored in specially designated locations, according to the type of luggage, and we will make sure that the aisle and the emergency exits are clear. Please make sure that your luggage bears the luggage tag.

Have you forgotten or misplaced your luggage?

Please access Lost & Found and complete the form.